By Joyce Remi-Babayeju
The Federal Government yesterday in Abuja inaugurated the Ministerial Servicom Committee at the Ministry of Budget and National Planning for improved service delivery to Nigerians.
The permanent secretary, Budget and National Planning, Mrs Olusola Idowu, during the inauguration noted that the FG is committed to delivering quality service to its citizen through Nigeria Service Delivery Initiative known as Service Compact With All Nigerians (SERVICOM).
According to the Permanent Secretary servicom improves Nigerian Public Services by building the capacity of public servants through trainings, and supporting MDA’s to practically demonstrate how services could be improved.
She said, “ it is worth noting that, Management is committed to ensuring that our services in this Ministry are citizens focused. The membership of MSC is carefully considered by the Management.”
“This will assist to promote effective coordination of all the Reform’s programmes by the RC&SI Department and other Department and Units.
‘I believe the inauguration of this committee, as change agents of this ministry, will enhance our performances in rendering excellent customer’s services in accordance with SERVICOM core values consisting of Excellence, Integrity, Accountability, Efficiency and Commitment. ”
National Servicom Coordinator (NSC) Mrs. Nnenna Akajemoh, represented by the Head of Operation, Mrs Jummai Abdullahi, explained that National planning was core in the cordination of quality delivery of government services to Nigerians, since implementation process of every policy starts from the planning stage.
The committee members were drawn from all the departments and units of the Organization, Akajemoh disclosed.