By Joyce Remi- Babayeju
The Federal Capital Territory Administration, (FCTA ), said at least trained at least two thousand, three hundred staff have been trained on various Information Communication Technology (ICT) skills, aimed at improving service delivery to residents in the Territory.
Director of Reform Coordination and Service Improvement, RCSI, Dr. Jumai Ahmadu who disclosed this yesterday during a media interactive session said that the trainees were drawn from across the various Secretariats, Departments and Agencies (SDAs) of the FCTA, through the continuous capacity building interface scheme of the FCT Department of Reform Coordination and Service Improvement (RCSI), within the last eleven months.
The media interactive session was on the programmes and activities carried by the Department, which represent the summary of end the year report for 2021.
Ahmadu explained that the training programmes were mainly train the trainers driven initiatives, aimed at scaling up the workforce up to date with current technological trends, for efficiency in the system.
According to her the Department leverages on continuous exposure of staff to capacity building initiatives especially in ICT, to enhance improved service delivery to residents in the Territory.
Ahmadu said the RCSI established by the FCTA in January 2020 , is to serve as a focal point for driving all changes, reforms, innovation and improvement efforts within the Administration in line with the overall frameworks set by the Office of the Head of the Civil Service of the Federation, Bureau of Public Service Reforms (BPSR), and other Central Agencies of Government, has been putting in place structures to boost its operations.
She listed some of the programmes and activities carried out by the Department for the year 2021 such as the launch of the Citizens’ Engagement Platform; Town Hall Meeting on Resettlement & Compensation; One Day Retreat on issues of Multiple Taxation; Town Hall Meeting on removal of illegal structures in the FCT.
Others shhe include Lagos Retreat on Multiple Taxation, sensitization on vitizen engagement Platform across the 6 Area Councils, Staff Recognition Award 2020, enlightenment workshop In Partnership with Code of Conduct Bureau on strict compliance with the Rules guiding assets declaration.
“Three Day Sensitization Workshop for Desk Officers on the use of the citizens engagement platform, BPSR Lunchtime series held monthly.”
“Training of website managers n partnership with the Bureau of Public Service Reforms on the participation in the scorecard of assessment in FG websites.”
And domestication of the FG E-Government Master Plan – talks with The National Information Technology Development Agency (NITDA) and
deployment of standard operating procedures in partnership with the office of the head of the civil service of the Federation-on going, she enumerated
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