x

KEDCO Organised Town Hall Meeting On Improvement, Complaints Handling Mechanisms.

By Jabiru Hassan, Kano.

Kano electricity Distribution Company (KEDCO) has organised a town hall meeting with customers and stakeholders on complaints handling mechanisms, customer rights and regional performance in a strategies to improve constant power supply across franchise states.

The meeting which was held Wednesday morning was well attended by the customers and relevant stakeholders which is a clear indication that KEDCO is gradually succeeding in creating an enabling environment to enhance more cordial relationship and mutual understanding.

The meeting has brought much awareness about KEDCO’s determination to makes excellent advancement in power supply in according to it’s banding system in order to makes sure that there is an improvements in seeing the customers with satisfaction in Kano, Katsina and Jigawa States respectively.

During the meeting, many issues were discussed that may also be the lasting solutions to a certain challenges that are somehow becoming an issue towards the distribution of electricity to the company’s teaming customers as well as industrial consumption.

Some of those who spoke at the meeting stated that KEDCO is very much improving because electricity supply is getting boost everyday while some of the customers advised the company management to use what was discussed during the meeting that may restore good human relations between the customers and the electricity billing staff using elders and relevant community leaders for hitch free collection.

Furthermore, the participants canvassed that there is the need for more public enlightenment so as to ensure that consumers are current of all the KEDCO’s plans and new initiatives that would facilitates power supply with optimum results.

Similarly, during the meeting, KEDCO management and the participants discussed how to tackle the menace of Vandals, meter bypassers use of sub-standard materials through illegal connections and reporting suspicions in tempering with KEDCO properties.

In conclusion, the participants on behalf of all the company customers across the Franchise states commended the KEDCO’s Communications unit for giving updates to consumers whenever there is some new developments and reassured that electricity bills would continue to be paid regularly.

Hot this week

Sowore and Divisive Anti-Democratic Forces Must Be Stopped; Enough is Enough-ACN

The Amalgamated Civil Society Organizations of Nigeria (ACN) has...

Manchester United Facing ‘Crisis’ Fears Amid Fresh Uncertainty Over Ruben Amorim’s Future

Manchester United are reportedly edging toward another managerial crisis...

Dogara Applauds Tinubu’s Education Policies, Calls for Sustenance of NELFUND

By Noah Ocheni, LokojaFormer Speaker of the House of...

FG Reaffirms Commitment to Inmates’ Welfare, Rehabilitation at Kuje Custodial Centre

By Francis WilfredThe Federal Government has reaffirmed its commitment...

INSPIRATION: “TIME”

By Mary EwaTime... the beginning of all ages. Through time, the...

Police recover 72 phones from robbery syndicate in A’ibom

By Ogenyi Ogenyi,UyoThe Police in Akwa Ibom has smashed...

You’ll Remain a social media president- Wike taunts Peter Obi

By Joyce Remi-BabayejuThe FCT Minister, Barr. Nyesom Wike...

Dualization of Apo, Wasa Junction Is Tinubu’s Fulfilled Promise — Wike

By Joyce Remi-BabayejuThe FCT Minister Barr. Nysome Wike...

Minister Wike and the zone 6 neighbourhood park conversion saga in Abuja (II)

By Tpl. Umar Shuaibu.Deriving its power from the FCT...

NAF Seeks Stronger Partnership with Journalists

The Director of Public Relations and Information of the Nigerian Air Force, Air Commodore, Air Commodore Ehimen Ejodame, made this known during an interactive session with the leadership of the Nigeria Union of Journalists (NUJ), FCT Council led by the Chairman, Ms. Grace Ike

MRA Condemns INEC’s N1.5bn Fee for Voters Register Under FOI Act

By Achadu Gabriel, KadunaThe Independent National Electoral Commission (INEC)...

Kano PCC Vows Free Justice for All, Extends Services to Remote Communities

By Jabiru HassanThe Federal Commissioner of the Public Complaints...

Related Articles

Popular Categories

spot_imgspot_img