x

KEDCO Organised Town Hall Meeting On Improvement, Complaints Handling Mechanisms.

By Jabiru Hassan, Kano.

Kano electricity Distribution Company (KEDCO) has organised a town hall meeting with customers and stakeholders on complaints handling mechanisms, customer rights and regional performance in a strategies to improve constant power supply across franchise states.

The meeting which was held Wednesday morning was well attended by the customers and relevant stakeholders which is a clear indication that KEDCO is gradually succeeding in creating an enabling environment to enhance more cordial relationship and mutual understanding.

The meeting has brought much awareness about KEDCO’s determination to makes excellent advancement in power supply in according to it’s banding system in order to makes sure that there is an improvements in seeing the customers with satisfaction in Kano, Katsina and Jigawa States respectively.

During the meeting, many issues were discussed that may also be the lasting solutions to a certain challenges that are somehow becoming an issue towards the distribution of electricity to the company’s teaming customers as well as industrial consumption.

Some of those who spoke at the meeting stated that KEDCO is very much improving because electricity supply is getting boost everyday while some of the customers advised the company management to use what was discussed during the meeting that may restore good human relations between the customers and the electricity billing staff using elders and relevant community leaders for hitch free collection.

Furthermore, the participants canvassed that there is the need for more public enlightenment so as to ensure that consumers are current of all the KEDCO’s plans and new initiatives that would facilitates power supply with optimum results.

Similarly, during the meeting, KEDCO management and the participants discussed how to tackle the menace of Vandals, meter bypassers use of sub-standard materials through illegal connections and reporting suspicions in tempering with KEDCO properties.

In conclusion, the participants on behalf of all the company customers across the Franchise states commended the KEDCO’s Communications unit for giving updates to consumers whenever there is some new developments and reassured that electricity bills would continue to be paid regularly.

Hot this week

Bishop Adegbite Names Fintiri as Most Pilgrim Friendly Governor

By Joyce Remi-BabayejuThe Executive Secretary of the Nigerian...

ITF Celebrates 54th Anniversary, Pledges More Training for Artisans

By Israel Adamu, JosThe Industrial Training Fund (ITF), Nigeria’s...

NCoS Officer, CSC Olukemi Ibikunle Wins 2025 United Nations Award

By Achadu Gabriel, KadunaA Chief Superintendent of Corrections (CSC)...

Residents decry rise in domestic violence after murder of Army Officer in A’ibom

By Ogenyi Ogenyi, UyoResidents of Uyo and other parts...

Tinubu mulls female INEC Chairman to replace Mahmood

By Achadu Gabriel, KadunaAgainst the backdrop of the...

Senator Aniekan Bassey Seeks Diplomatic Action Over Detained Nigerian Activist

The Chairman, Senate Committee on Diaspora and Non-Governmental Organizations...

Zazzaga Congratulates Barr. Buhari Shehu on Appointment as NYCN Interim Chairman

By Israel Adamu, JosChairman of the North Central APC...

Threat to Journalist’s Life Case Suffers Setback in Kaduna Court

…As Police Blame MTN for Delay in Retrieving Audio...

Christian Leaders Caution Against Labeling Nigeria as ‘Country of Particular Concern’

...Say such designation could escalate violence, weaken security responseBy...

Manchester United Owners Issue Fresh Statement Amid Renewed Sale Speculation

Manchester United’s ownership saga has taken another twist after...

WCQ 2026: Troost-Ekong Shines as Nigeria Defeat Lesotho 2–1

Nigeria boosted their 2026 World Cup qualification hopes with...

Nigeria’s World Cup Hopes Boosted as CAF Adjusts Qualification Rules

Nigeria’s chances of qualifying for the 2026 FIFA World...

China, Nigeria Deepen Cultural Ties as 2025 Women’s Film Festival Opens in Abuja

The opening ceremony of the 2025 China Women’s Film...

Related Articles

Popular Categories

spot_imgspot_img