Microsoft has announced a breakthrough in artificial intelligence, claiming its new medical AI system can diagnose illnesses four times more accurately than human doctors, while also lowering costs. The company says the tool represents a major leap toward what it describes as “medical superintelligence.”
According to Mustafa Suleyman, CEO of Microsoft AI, the technology could reshape patient care by providing faster, more accurate diagnoses at significantly reduced costs. “This is a genuine step toward medical superintelligence,” Suleyman said.
The system, called the MAI Diagnostic Orchestrator (MAI-DxO), was tested using 304 complex case studies from the New England Journal of Medicine. It simulated how a panel of physicians would approach diagnosing patients—analyzing symptoms, ordering tests, and refining assessments at each stage.
MAI-DxO stands out because it coordinates multiple top-tier AI models—including OpenAI’s GPT, Google’s Gemini, Anthropic’s Claude, Meta’s Llama, and xAI’s Grok—similar to how a team of doctors might debate and collaborate on a diagnosis. The AI achieved 80% diagnostic accuracy, compared to 20% for the human doctors in the trial. It also lowered costs by 20% by opting for less expensive yet effective tests and procedures.
Suleyman highlighted the importance of this collaborative AI approach: “This chain-of-debate model among multiple AI agents is what will move us closer to true medical superintelligence.”
The project comes amid fierce competition for AI talent, with Microsoft hiring several leading researchers from Google to strengthen its efforts. AI is already assisting in areas like radiology, but Microsoft’s tool aims to deliver broader diagnostic capabilities—though concerns remain about bias in training data and equitable performance across diverse populations.
Microsoft has not yet decided whether to commercialize the tool. However, possibilities include integrating it into Bing for public health inquiries or developing advanced clinical support tools for medical professionals. “Over the next couple of years, you’ll see us working hard to validate these systems in real-world settings,” Suleyman said.
Experts have praised the research for its rigorous design and focus on replicating real diagnostic processes. “It’s exciting because it mirrors how physicians think and addresses methodology concerns,” said David Sontag of MIT. But he cautioned that the study’s conditions—where doctors couldn’t use additional diagnostic tools—don’t fully reflect real-life practice.
Eric Topol of Scripps Research added that the findings are noteworthy for suggesting AI could help cut health care costs, but stressed the need for clinical trials with actual patients to confirm the tool’s value.
“The next step is real-world testing to measure both accuracy and cost-effectiveness in practice,” Sontag noted.
Microsoft described its work as charting “a path to medical superintelligence,” positioning the system as a potential game-changer for both diagnostics and the economics of health care.