x

UBA customer’s account hacked, loses N318,600

UBA customer’s account hacked, loses N318,600

*As Bank says it can’t help

A Kaduna-based PoS agent, Ofetayo Moshood, has disclosed
how the sum of N318,600 was fraudulently withdrawn from his United Bank for Africa (UBA) account.

Moshood, who disclosed this to the FIJ, said the transaction took place on April 11, after the close of business.

He said: “On April 11, after I had finished my business for the day, I checked my balance and saw N318,000.

“Afterwards, I locked up my shop to head home, only to receive debits of N200,000, N100,000, and N8,600, all within a minute.”

The PoS agent said he immediately called his account officer and the bank’s fraud unit to block the account of the recipient, but there was no positive response from them.

He said: “I called my account officer immediately, but there was no response from him. I also contacted one of the bank’s customer care representatives, who didn’t answer my call.

“I then called UBA’s fraud unit to report the incident to them. I also asked them to block the beneficiary of the stolen money.”

Moshood said when he visited the bank on April 12 to complain formally, he was baffled that the bank could accuse him of compromising his details, which he refuted, prompting the bank to admit that though its security had been breached, the bank could not help him.

“The following day, I visited the bank to complain, but they said I had compromised my details. I insisted it didn’t happen, because I use the agent app, which has peculiar operations,” he said.

“For the agent app, you can only log in with your password. Also, you can’t perform any transaction without the password, after which you will receive a onetime password, but I didn’t get any.

“Even when I tried to log in and also reset my password, I experienced difficulty. It was more like someone had cloned my account.

READ ALSO: Businessman Woke Up to N621,000 Debit Alerts. One Month Later, UBA Still ‘Looking Into It’

“My account officer later told me I was not the only victim, and that nearly everyone using the bank’s PoS had their accounts hacked. He said this was caused by a breach in their security, and that there was nothing they could do about it.

“This money is not even mine. I borrowed it to start the business, but UBA is about to make life difficult for me.”

Surprisingly, FIJ’s email sent to the UBA since Monday had not been responded to at press time.

Hot this week

ASUU Issues 14-Day Ultimatum to FG Over Unmet Demands, Threatens Strike

The Academic Staff Union of Universities (ASUU) has given...

NYSC Members in Delta Urged to Drive Sustainable Development, Innovative Solutions

By Anne Azuka Delta State Governor Sheriff Oborevwori has charged...

Kogi Government Mourns Victims of Ibaji Boat Mishap

By Noah Ocheni, Lokoja The Kogi State Government has expressed...

Bayelsa Police Commissioner Commends Citizens, Tactical Team for Murder Suspect’s Arrest

By Amgbare Prince, Yenagoa The Bayelsa State Commissioner of Police,...

Nigeria @65: FCTA Distributes Baby Kits, Gas Cookers to Pregnant Women in Abuja

By Joyce Remi-Babayeju To mark Nigeria's 65th Independence Day Anniversary,...

Zulum Approves Hospital, Water Facilities, Security Measures for Violence-Hit Kirawa Community

By Achadu Gabriel, Kaduna Borno State Governor, Prof. Babagana Umara...

Senator Lalong Chairs UNIJOS Alumni Lecture, Calls for Safeguards in Justice Delivery in Digital Age

Senator Simon Bako Lalong, representing Plateau South Senatorial District...

Amnesty International Urges FG to Cut Political Spending, Prioritize Economic Diversification

By Noah Ocheni, Lokoja Amnesty International has called on the...

Kogi Government, FG Empower 8,600 Households with Cash Transfer Programme

By Noah Ocheni, Lokoja The Kogi State Government, in partnership...

Anambra Community to Bury Traditional Ruler October 9

The Oko community in Orumba North Local Government Area...

Security: Wike Lights Up Abuja Districts, Flags – Off integrated Solar Lighting Project

By Joyce Remi-Babayeju The FCT Minister, Barr. Nyesom Wike, on...

Gov Sule Flags Off Bursary Disbursement, Reiterates Commitment to Education

By Abel Leonard, Lafia Governor Abdullahi Sule of Nasarawa State...

Related Articles

Popular Categories

spot_imgspot_img