x

DisCo debunks rumour of disconnecting pre-paid meter users in S/East

The Enugu Electricity Distribution Company (EEDC), has debunked rumour and false publications that the company was making moves to disconnect all pre-paid meter users in South-East.

The Head of Communications, EEDC, Mr Emeka Ezeh, denied that in a statement on Sunday in Enugu.

He stated that the rumour was triggered by false online publications which he described as misleading and did not emanate from the company.

Ezeh explained that the company wanted to ensure that its few customers using a particular outdated pre-paid meter brand which the company could no longer provide technological support for migrated to the Smart Pre-paid meters.

He said that the development did not apply or involve overwhelming number of its customers already using the Smart Pre-paid meter platform.

According to him, the affected few customers are pre-informed of the development through a letter sent to them earlier this year.

“They are also encouraged to take advantage of the ongoing Meter Asset Provider (MAP) metering scheme to get their meters replaced, as the ones they are using are obsolete and no longer compatible with the existing operating technology.

“The company can no longer provide technical support for these affected meters,’’ he said.

Ezeh further said that arrangement had been put in place to reimburse all those affected customers that still have energy units (credit) on their meters with the same value.

“As an ICT-driven organisation that is committed to delivering customer satisfaction, we invest in upgrading our infrastructure and always carry our customers along as we do this.

“In this case, we have informed those customers affected and expect them to understand that the whole effort is towards satisfying them,” he added. (NAN)

Hot this week

Editors Urge Government To Create Safe, Enabling Environment For Journalists

· Ask security agents to find missing Vanguard journalist As...

EXCLUSIVE: Buhari orders probe of Isa Funtua, AMCON over keystone and Etisalat

Following the controversy generated by the leading opposition party,...

6 Signs your boyfriend thinks you are ugly -Take note of No. 2

They say there are three kinds of people; the...

2023: South-East, Middle Belt Forum Endorses Peter Obi

The South-East and Middle Belt Forum has endorsed the...

Gov Eno commissions FG funded 100-bed Specialist Hospital

By Ogenyi Ogenyi,Uyo Governor Umo Eno of Akwa Ibom yesterday...

Police launch investigationinto murder of A’Ibom man in church , arrest rapists

By Ogenyi Ogenyi,Uyo The Police in Alwa Ibom has launched...

Davido, Chioma Arrive in Miami Ahead of Lavish White Wedding

Afrobeats sensation David Adeleke, popularly known as Davido, and...

El-Rufai Still a Key Stakeholder in APC – Party Chieftain Affirms

A prominent member of the All Progressives Congress (APC)...

IWD: Time-Saving Tips Every Busy Mom Needs

This International Women’s Day, we’re celebrating the strength, resilience,...

“My Husband Is Threatening My Life” – Actress Evan Okoro Cries Out

Award-winning Nollywood actress, Evan Okoro, has publicly cried out...
spot_img

Related Articles

Popular Categories

spot_imgspot_img