Customers of Ibom Airlines are in for a bumper time as the management of the airline has introduced new incentives meant to reward loyal customers for their consistency with the brand.
With the new program, flyers would be entitled to earn miles in an exchangeable loyalty currency called “Gold Stars” with those earning Gold Stars able to exchange it for Ibom Air flight tickets and class upgrades amongst other benefits.
A release by the Group Manager, Marketing and Communications, Ibom Airline Limited, Aniekan Essienette, made available to newsmen in Uyo on Monday indicate that the program is designed to offer distinctive value by delivering unique recognition, rewards and differentiated service levels.
“Ibom Airlines Limited, as part of its promise of world class service to its growing number of customers, has introduced a Customer Loyalty Program- the ‘Ibom Flyer’. For the first time, Ibom Air customers will have the chance to be rewarded for their continuous loyalty to the Ibom Air brand.
” The program offers distinctive value by delivering unique recognition, rewards and differentiated service levels.
“The Ibom Flyer loyalty program is an opt in program which requires members to sign up, after which they will be assigned a unique membership number and access to a member’s portal. As they fly, members are entitled to earn miles in an exchangeable loyalty currency called “Gold Stars”.
“These earned Gold Stars can be exchanged for Ibom Air flight tickets and class upgrades amongst other benefits. The three benefit tiers on the program are Green Flyer, Orange Flyer and Top Flyer. Members can move from one tier to the next as they earn Gold Stars”. The release states
Also speaking on the reward system for loyal customers, Chief Operating Officer of Ibom Air, Mr. George Uriesi, assured Ibom Air customers that the Airline is committed to delivering world-class services as the airline expands.
He also assured that many more innovative services will keep being introduced to demonstrate Ibom Air’s commitment to customer satisfaction.
